Return and Exchange Policy
Global Trending Brands, a part of Panun Cart Pvt Ltd, is committed to providing a helpful and customer-friendly experience.
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1. Eligibility:
Returns and exchanges are applicable only for damaged or defective products.
If the seller offers a return or exchange, Global Trending Brands will always assist and support customers to ensure a smooth process.
2. Domestic Customers (India):
Returns and exchanges for damaged products will be processed within 7–10 business days after verification.
Refunds will be credited to the original source account or replaced with the same product, as applicable.
3. International Customers (Global):
Returns and exchanges for damaged products will be processed within 10–15 business days after verification.
Refunds will be credited to the original source account or replacement products will be provided.
4. Process for Return & Exchange:
1. Contact our support team at [Your Business Email] with your order number and details of the damage.
2. Our team will coordinate with the seller and provide return/exchange instructions.
3. Once the product is verified, a refund or replacement will be processed promptly.
5. Non-Returnable Cases:
Products that are not damaged.
Items damaged due to customer misuse.
Customized or final-sale products unless defective.
6. Contact Us:
For any return or exchange queries, reach out to:
Email globaltrendingbrands@gmail.com